Bath Experts Privacy Policy

Last Updated: November 10, 2023

This privacy policy (“Policy”) explains how personal information is collected, used, disclosed and secured by Bath Experts (“Bath Experts”, “our,” “we,” or “us”) when you (“you,” “your,” or “user”) access the Company website(s), such as www.bathexperts.com (the “Site(s)”). If you do not agree to the terms of this Policy, please do not use the Site(s).

We reserve the right to change the provisions of this Policy at any time. We will alert you that changes have been made by indicating on the Policy the date it was updated. We encourage you to review this Policy from time to time to make sure that you understand how any personal information you provide will be used. Your continued use of the Site(s) following the posting of changes to these terms will mean you accept those changes.

As used herein, the term “Personal Information” means information that specifically identifies an individual (such as a name, address, telephone number, mobile number, e-mail address, date of birth, credit card number, social security number), or information about that individual that is directly linked to personal information. Personal Information does not include “aggregate information”, which is data we may collect about the use of the Site(s) or about a group or category of users, from which individual identities or other Personal Information has been removed. This Policy in no way restricts or limits our collection and use of aggregate information.

We collect several types of personal information about you in a number of ways when you visit or use the Site(s):

We collect certain information when you voluntarily provide it, such as if you send us an email, fill out any forms requesting information about our products or services, receive customer or technical support (including via an online chat widget) or you otherwise provide or request information. Such information may include various types of Personal Information. Additionally, we may also collect demographic information such as your age, gender, country and zip code of residence, recent purchases, and preferences. This demographic information may be associated with your Personal Information. If this demographic information is connected with Personal Information, we will treat the demographic information as Personal Information.

When you use the Site(s), some information is also automatically collected, such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

We may also automatically collect certain information and monitor user activity through the use of “cookies” (including persistent and/or session cookies) or web beacons (also known as web bugs, pixel tags, tracking pixels, or clear gifs) on the Site. A “persistent cookie” is stored on a user’s hard drive until it expires (persistent cookies are set with expiration dates) or until the user deletes the cookie. Persistent cookies help websites remember your information and settings when you visit them in the future. “Session cookies” are cookies that expire upon the conclusion of your visit to a website. These types of cookies are widely used to facilitate a consumer’s interaction with a website. If you wish to block, erase, or be warned of cookies on the Site(s), please refer to your browser manufacturer to learn about these functions. However, if you choose to remove or reject cookies, this could affect certain features on the Site(s). In addition to the above, information provided by cookies, web beacons, or other devices may be used, among other things, to provide and maintain our Service, notify you about changes to our Service, allow you to participate in interactive features of our Service, provide customer support, gather analysis or valuable information so that we can improve our Service, monitor the usage of our Service, detect, prevent and address technical issues, provide you with news, special offers and general information about other goods and services.

From time to time, we may work with other companies to assist us in advertising our products and/or services. Some of the products we have used in the past are retargeting products, which enable those companies to show you advertisements for our Site(s) when you visit other sites in their network or in third-party networks. This is done through the use of cookies that are provided through third-party partners (the “Advertising Cookies”). The sole use of these cookies is, as stated above, to simply show you advertisements for our Site(s); they are not being used to track you in any other way. Moreover, neither we nor such companies link the information in the cookies or any other cookie to any Personal Information that you may have provided. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies, though either of those actions may affect the use of our Site(s).

We use Personal Information we collect through the Site(s) for the purposes described in this Policy or elsewhere on the Site(s). For example, we may use personal and other information we collect to communicate with the user, contact the user about their account, respond to user inquiries/problems, deliver targeted advertising, provide recommendations, monitor Site(s) usage trends, send promotional messages, provide confirmations, and for any other purpose for which the information was collected.

If you no longer wish to receive emails, text messages, direct mail, targeted advertising or phone calls from us, you may opt out of all future communications by contacting us at 317-588-8371 or submitting a request through https://www.bathexperts.com/contact-us/

We will not share the Personal Information we collect from you through the Site(s) with third parties, except as described in this Policy or on the Site(s). For example, we may share Personal Information as follows: to service providers in connection with the operation of the Site(s) and/or the marketing of our products and/or services, upon user request or with user consent, to enforce the Policy, to enter you in sweepstakes, contests or promotions, to comply with law, to prevent fraud, in connection with the sale of Company assets, to service providers in connection with the operation of the Site(s) and/or the marketing of our products and/or services.

From time to time, we may purchase a business or sell one or more of our businesses and your Personal Information may be transferred as a part of the purchase or sale. If we purchase a business, the Personal Information received with that business would be treated in accordance with this Policy, if it is practicable and permissible to do so. If we sell a business, we will include provisions in the selling contract requiring the purchaser to treat your Personal Information in the same manner required by this Policy (including any amendments to this Privacy Policy). The provisions of this paragraph will also apply if we are sold as part of bankruptcy proceedings.

We will disclose Personal Information when we believe in good faith that such disclosures (a) are required by law, including, for example, to comply with a court order or subpoena, or (b) will help to: enforce our policies; enforce contest, sweepstakes, promotions, and/or game rules; protect your safety or security, including the safety and security of property that belongs to you; and/or, protect the safety and security of our Site(s) or third parties.

You may modify or delete the Personal Information collected through the Site at any time by contacting us at 317-588-8371 or submitting a request through https://www.bathexperts.com/contact-us/

The Site(s) may contain links to other websites. Any Personal Information you provide on linked pages or applications is provided directly to that third party and is subject to that third party’s privacy policy. This Policy does not apply to such linked sites, and we are not responsible for the content or privacy and security practices and policies of these websites or any other sites that are linked to or from the Site(s). We encourage you to learn about their privacy and security practices and policies before providing them with personal information.

By using the Site(s), you consent to the terms of this Privacy Policy as well as Bath Expert’s processing, use, and potential disclosure of your Personal Information for the purposes provided in this Privacy Policy.

In addition, certain portions of our Site(s) may request the entry of your contact information, including, but not limited to, the telephone number for your residence or cellular device. By providing such information, you agree and authorize Bath Experts to contact you for the purposes stated below, including, but not limited to, SMS messages (including text messages), calls using a prerecorded message or artificial voice, and calls/messages delivered using an auto telephone dialing system or automatic texting system.

Please note that if you call us on the telephone or if we call you on the telephone, your call may be recorded. By providing information to us over the telephone, you consent to the terms of this Privacy Policy as well as Bath Expert’s processing, use, and potential disclosure of your Personal Information for the purposes provided in this Privacy Policy.

Notwithstanding any current or prior election to opt-in/opt-out of receiving telemarketing, other calls, or SMS messages (including text messages), by providing your contact information, you hereby expressly consent to and authorize contact by us, our agents, representatives, affiliates, or anyone calling on our behalf for any purposes relating to our products and services, which may include advertising or telemarketing messages. You agree this consent applies to the specific number(s) you have provided to us now or in the future, or numbers we can reasonably associate with your account (through skip trace, caller ID capture or other means which may be described in this Privacy Policy). You certify, warrant, and represent that the telephone number(s) you have provided to us or will provide to us in the future are your contact numbers and that you will promptly alert us when a particular telephone number is no longer associated with you. Further, you understand that your cellular or mobile telephone provider will charge you according to the type of plan you carry. Any consent you give to Bath Experts may be revoked by you at any time as to each method of communication.

Our Site(s) is neither structured nor intended for users who are minors. We do not target, promote, or market products or services to minors. We do not knowingly collect Personal Information from minors, as defined by law. If we discover we have received Personal Information from a person under the age of 18 years without proper authorization, we will take reasonable steps to delete that data as quickly as possible.

We take measures designed to protect your Personal Information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse.

This Policy and the privacy practices of Bath Experts will be subject exclusively to the laws of the State of Indiana in the United States. Bath Experts makes no representation that this Policy and our practices comply with the laws of any other country or jurisdiction. Users of the Site(s) who reside outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If you reside outside of the United States, by using the Site(s), you consent to the transfer, processing and use of your information outside your country.

If you have any questions about this Policy, please contact us at 800-511-1888 or through https://www.bathexperts.com/contact-us/